Terms of service
Terms of Service
OVERVIEW
Welcome to Lumera! The terms “we”, “us” and “our” refer to Lumera. Lumera operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Lumera is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account and for all activity under your account.
SECTION 2 - OUR PRODUCTS
We strive to display our products as accurately as possible. However, colors and images may vary depending on your device and screen settings.
We do not guarantee that product descriptions, images, or other content are error-free or fully accurate.
All product descriptions and pricing are subject to change at any time without notice.
We reserve the right to limit quantities or discontinue products at any time.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Lumera reserves the right to accept or decline any order at its discretion.
Your order is not confirmed until payment is processed and accepted.
Once an order is placed, we may not be able to cancel or modify it.
All purchases are subject to our Return & Refund Policy.
You agree that purchases are for personal use and not for resale.
SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice.
The price charged will be the price displayed at checkout.
Prices do not include applicable taxes or shipping fees unless stated otherwise.
You agree to provide accurate billing and payment information and authorize us to charge your selected payment method.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
Once an order is handed to the carrier, risk of loss transfers to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this site, including text, graphics, logos, images, and designs, is owned by Lumera or its licensors and is protected by intellectual property laws.
You may not use, reproduce, or distribute any content without prior written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties or guarantees.
Your use of such tools is at your own risk.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or content.
Accessing third-party links is done at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Lumera is powered by Shopify. However, all purchases are made directly with Lumera.
Shopify is not responsible for any issues related to your purchases.
SECTION 10 - PRIVACY POLICY
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 - FEEDBACK
Any feedback submitted may be used by Lumera without restriction or compensation.
SECTION 12 - ERRORS AND INACCURACIES
We reserve the right to correct errors or inaccuracies at any time without notice.
SECTION 13 - PROHIBITED USES
You agree not to use the Services for unlawful purposes or to violate any laws or rights.
We may terminate access for violations of these Terms.
SECTION 14 - TERMINATION
We may terminate your access at any time without notice.
SECTION 15 - DISCLAIMER OF WARRANTIES
All services and products are provided “as is” without warranties of any kind.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Lumera shall not be liable for any damages arising from your use of the Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Lumera and its affiliates from any claims arising from your use of the Services.
SECTION 18 - SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain valid.
SECTION 19 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Lumera.
SECTION 20 - ASSIGNMENT
We may assign these Terms at any time without notice.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of the State of Florida, United States.
SECTION 22 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance.
SECTION 23 - CONTACT INFORMATION
Shop Name: Lumera Official
Business Address: 8437 Yellow Lily Avenue, Tampa, Florida, 33619, United States
Email: support@lumeraofficial.com
Phone: +1 (815) 944-6287
Customer Support Hours:
Monday to Friday | 9:00 AM – 5:00 PM (EST)
Saturday to Sunday | 10:00 AM – 4:00 PM (EST)
We aim to respond to your inquiries within 24 hours.